{"id":1393,"date":"2016-06-19T16:50:45","date_gmt":"2016-06-19T16:50:45","guid":{"rendered":"https:\/\/2016.oc.wordcamp.org\/?p=1393"},"modified":"2016-06-19T16:50:45","modified_gmt":"2016-06-19T16:50:45","slug":"speaker-spotlight-thomas-patrick-levys-developers-guide-to-support","status":"publish","type":"post","link":"https:\/\/oc.wordcamp.org\/2016\/speaker-spotlight-thomas-patrick-levys-developers-guide-to-support\/","title":{"rendered":"Speaker Spotlight: Thomas Patrick Levy’s developer’s guide to support"},"content":{"rendered":"

Thomas Patrick Levy\u00a0is a developer, and for a while thought his work\u00a0was done when the product or site shipped. And then he\u00a0learned that the real work starts after launch when the emails and forum posts start rolling in.<\/p>\n

Ever screamed over customer questions or cried over customer complaints?\u00a0Join Thomas at 3:40 PM on July 10 in the Dwarf Star as he shares what he’s learned as a developer about interacting and empathizing with non-developers looking to him for help, education, and respect\u00a0no matter how absurd or obvious the question may seem to him.<\/p>\n

Thomas is a poet, weightlifter, and web developer.<\/p>\n","protected":false},"excerpt":{"rendered":"

Thomas Patrick Levy\u00a0is a developer, and for a while thought his work\u00a0was done when the product or site shipped. And then he\u00a0learned that the real work starts after launch when the emails and forum posts start rolling in. Ever screamed over customer questions or cried over customer complaints?\u00a0Join Thomas at 3:40 PM on July 10 … Continue reading “Speaker Spotlight: Thomas Patrick Levy’s developer’s guide to support”<\/span><\/a><\/p>\n","protected":false},"author":11456218,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9463],"tags":[860131],"class_list":["post-1393","post","type-post","status-publish","format-standard","hentry","category-speaker-spotlight","tag-thomas-patrick-levy"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75TDD-mt","_links":{"self":[{"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/posts\/1393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/users\/11456218"}],"replies":[{"embeddable":true,"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/comments?post=1393"}],"version-history":[{"count":2,"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/posts\/1393\/revisions"}],"predecessor-version":[{"id":1395,"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/posts\/1393\/revisions\/1395"}],"wp:attachment":[{"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/media?parent=1393"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/categories?post=1393"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oc.wordcamp.org\/2016\/wp-json\/wp\/v2\/tags?post=1393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}