A logo should not cost the same as a cup of coffee (read: fiverr.com) – as WordPress designer/developer “unicorn” we often get stuck with a client who wants “just a simple logo.” The problem is that logos are not simple, and they’re very important – not to mention, they’re on every page of your website. This talk will offer guidelines on how to tell a good logo from a bad logo, and offer some inspiration/steps for others to follow to create their own brilliant logos.
Ours is an age where power has shifted from corporations and companies to the common user. With the rise of the Internet and social media, consumers have a voice that echoes over marketing. Poor customer care comes with an incredibly high cost: 89% of consumers have stopped doing business with a company after experiencing poor customer service. A customer is 4 times more likely to buy from a competitor if the problem is service related vs. price or product related.
Focus on customer care has an incredibly high value: 81% of companies who deliver superior customer care outperform the competition in market share; 60% of customers will pay more for better customer care and customer retention is 5x more profitable. In this talk, Levan will guide us through the process of recruiting, training and motivating a high-performance customer care team, as well as demonstrate the value in investing in centralized in house systems, automation and tools that help your customer care team deliver an outstanding quality of service to positively impact your bottom line.
Learn how to help improve WordPress, any which way you can at the Contributors Workshop. You will get an introduction to the various ways you can join the WordPress project and assist people on the forums, improve documentation, triage bugs, and add new features to core. Whatever your skill level, you can help!
You love WordPress, and if you are not already making a nice living with it, why not? The WordPress economy is expanding and more people are becoming involved in all aspects around WordPress, whether it be freelancing and entrepreneurship, blogging and content creation, search engine optimization, social media and marketing, developing plugins and themes, designing sites, User Interface, Maintenance, User Experience, Executives, Project Managers, Teachers, Presenters, and on… all working with WordPress in some capacity. This light-hearted session will break down several different types of popular positions and some of the requirements to do that job, which traits work best with which titles, and how you can begin to find your dream WordPress job.
If you’ve written a line of code in any language, you’ve gotten into a state where you don’t necessarily know what the heck is going on. Sure, you can try adding “echo”, “print_r”, “var_dumps” and the like all over the place, but it’s messy, and there is a better way. A little bit of set-up can help you debug your code like a champ. If you’ve never seen a real debugger before, or if you’ve just dabbled with one, this talk could change your life substantially for the better.
Join Chris Ford in the Salt Creek Trail track at 11:30 AM Saturday, June 6 to discuss how to give back to WordPress without being a core contributor.
There are four ways to give back to the WordPress community that don’t involve writing code. Learn how writing, speaking and teaching can not only help you share your knowledge and grow the community, they can also help you gain a better understanding of your beliefs and values.
WordCamp Orange County 2015 is over. Check out the next edition!
